Terms & Conditions

These terms explain what to expect when ordering made-to-measure Venetian blinds from Venetians.ca. Prices are in Canadian dollars.

Custom sizes and customer measurements

Customers are responsible for entering and reviewing correct window measurements, mount type, room labels and quantities. Each blind is made to the sizes submitted. Check each window separately and review the cart before payment. For inside mounts, enter the opening size as measured; our workshop handles fine deductions.

Payment, taxes and shipping

Payment is processed securely through Stripe. Orders are confirmed after payment succeeds. Applicable GST, HST, PST, RST or QST is calculated from the delivery province or territory and shown before payment. Free shipping to every Canadian province and territory is included in the displayed blind prices; there is no separate shipping fee.

Returns and changes

Custom-made blinds cannot generally be returned because of incorrect customer measurements or a change of mind. Contact support promptly if an order detail appears incorrect; production or shipment status may affect whether a change is possible. This does not limit rights that cannot legally be excluded.

Product, included finish and warranty

The store sells one product: 2-inch white faux wood Venetian blinds. Cordless lift with wand tilt is used on every blind. Valance and returns are included at no extra charge. A one-year warranty covers manufacturing defects, subject to the warranty terms provided with the product. Incorrect measurements, normal wear, misuse, alteration and improper installation are not manufacturing defects.

Read the measuring guide, review the ordering FAQ, or configure your window sizes. For questions, email orders@venetians.ca.