Faux Wood Blinds FAQ
Answers about sizing, brackets, delivery, safety and ordering custom-made 2-inch white faux wood Venetian blinds.
How long does delivery take?
Delivery timing varies with destination and production. After payment, our workshop reviews the order and confirms the expected delivery timing for your address by email.
Can I use my existing brackets?
Often, yes. Our 2-inch faux wood blinds use standard headrail and bracket sizing, so a replacement may clip into existing brackets. Compatibility is not guaranteed: inspect the hardware and compare the new headrail before installation. Measure the old blind and order the same finished width and height when it fits the window you want.
Should I choose inside or outside mount?
Inside mount sits within the window casing and leaves the trim visible. Outside mount sits on the wall or trim and covers more of the opening. Check the window depth, handles and obstructions before choosing. For inside mounts, enter the opening size as measured; our workshop handles the fine deductions.
How do I clean faux wood blinds?
Dust the slats with a soft cloth or duster. For marks, use a lightly damp soft cloth only after testing a hidden spot, then dry the slat. Avoid soaking, abrasives and strong cleaners, and follow the care instructions supplied with your blind.
Are the blinds safe for children and pets?
Our blinds use cordless lift with wand tilt, so there is no lift cord. They are Health Canada compliant under Canada's Corded Window Covering Regulations. Install them securely, follow the included safety instructions and keep furniture away from windows.
What if I entered a measurement incorrectly?
Custom blinds are made to the sizes submitted, so measurement mistakes may not be returnable. Contact support promptly if you notice an error after ordering. We review orders and can check unusual dimensions before production, but customers are responsible for confirming their measurements.
What sizes are available?
Width and height can each be entered from 12 to 84 inches, including eighth-inch fractions. Measure each window separately. For inside mounts, enter the opening size without subtracting; our workshop handles the fine deductions.
Do you ship to my province or territory?
Yes. We ship to every Canadian province and territory. Shipping is included in the blind price, and applicable sales taxes are calculated from the delivery destination.
Is shipping free across Canada?
Yes. Free shipping to every province and territory is included in each blind's price. There is no separate shipping charge at checkout.
What product do you sell?
We sell one product: made-to-measure 2-inch white faux wood Venetian blinds. The valance and returns are included at no extra charge.
Are the blinds available in other colours?
No. This product is available in classic white only.
How should I measure my windows?
Measure to the nearest 1/8 inch if you can; whole inches are fine too. For inside mounts, enter the opening size as measured—we handle the fine deductions. See the measuring guide and printable measurement sheet for steps.
Is there a warranty?
The blinds include a one-year warranty against manufacturing defects. The warranty does not cover incorrect customer measurements, normal wear, misuse, alterations or damage from improper installation.
How do I pay?
Pay by card through Stripe's secure checkout in Canadian dollars. The order is confirmed after payment succeeds. Applicable sales taxes are shown by name before payment.
How do I contact support?
Email us at orders@venetians.ca or send a message through the Contact page. For an existing order, include your order number.
Where are the blinds made?
The blinds are made to order in Canada.